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About

About Freshly Folded | San Diego Laundry Service

Family-owned laundry service serving San Diego County. Professional care, convenient pickup and delivery, and the personal touch you deserve.

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Who Are We

INTRODUCTION

Our Story – How Freshly Folded Began

Before Steve and I founded Freshly Folded, my life was a whirlwind of corporate deadlines intertwined with the joys and challenges of raising three children. Like many busy San Diego families, I struggled to find reliable laundry services that truly understood our needs.

Between school pickups, work meetings, and family dinners, laundry was the chore that never ended. I tried drop-off services, some rushed through our clothes without care, others had inconvenient hours or unreliable pickup schedules. I knew other families faced the same frustration.

That’s when the idea struck: what if there was a laundry service San Diego residents could truly depend on? A service that treated every garment with care, offered flexible pickup times, and delivered consistently exceptional results?

Steve and I decided to create that service ourselves. We started small, learning the laundry business from the ground up, investing in commercial-grade equipment, and developing relationships with premium product suppliers. Most importantly, we listened to what San Diego families actually wanted: convenience, quality, and reliability.

Today, Freshly Folded serves thousands of satisfied customers across San Diego County. What started as a solution for busy families has grown into a trusted partner for professionals, students, businesses, and anyone who values their time and their clothes.

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Freshly Folded Laundry Washing Machine -The Best Laundry Service In San Diego
Freshly Folded – Laundry Loaded into Washing Machine At The Best Laundry Service In San Diego

Our Values

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Excellence in Every Load

We maintain the highest standards using professional-grade equipment and proven techniques. Every load receives meticulous care, from sorting by fabric type to proper temperature control and expert folding. Your clothes deserve nothing less.

Reliability You Can Count On

Your time is valuable. We honor our commitments with consistent next-day turnaround and punctual pickup schedules throughout San Diego County. When we say next-day delivery, we mean it.

Sustainability & Responsibility

We’re committed to eco-friendly practices that protect San Diego’s beautiful environment. We use biodegradable detergents, energy-efficient equipment, and sustainable processes. Taking care of your clothes shouldn’t come at the expense of our planet.

Personal Care & Attention

We treat every garment individually, from delicate silks to everyday wear. This personal attention and respect for your clothing sets us apart. Your preferences matter, and we follow them carefully every single time.

Community Investment

We’re deeply rooted in San Diego. We employ residents, support community organizations, and give back to the neighborhoods we serve. When you choose Freshly Folded, you’re supporting a local business that cares about our community.

How We Serve You

Convenient Pickup

Our professional team arrives at your location with sanitized equipment and a friendly attitude. We inspect each item, provide transparent pricing, and answer any questions. No hassle, no confusion, just straightforward service.

Expert Processing

Your garments arrive at our state-of-the-art facility where our trained specialists sort items by fabric type and care requirements. We apply the appropriate cleaning methods for each fabric, cotton receives different treatment than silk or wool.

Quality Assurance

Every item undergoes rigorous quality inspection before packaging. Our multi-point checklist ensures your garments meet our exact standards. It’s the attention to detail that earns trust.

Timely Delivery

Your freshly cleaned garments are carefully packaged and delivered to your door within our promised timeframe. Ready to wear or store, your items arrive exactly when you need them.

What Makes Freshly Folded Different

Next-Day Service Standard

Most laundry services take 3-5 days. We deliver next-day results on orders received Monday through Saturday. Your time matters, we respect that.

Free Pickup & Delivery Countywide

We serve 50+ communities throughout San Diego County with truly free pickup and delivery. From Temecula to Oceanside, we come to you.

Premium Products Included

Choose from Tide, Gain, All Free & Clear (hypoallergenic), 7th Generation (eco-friendly), and more. Premium detergents included at no extra cost, you pick what works for you.

Hospital-Grade Ozone Sanitation

Every load receives ozone treatment that kills 99.9% of bacteria and viruses without harsh chemicals. Perfect for families with kids, elderly family members, or health-conscious customers.

Custom Preferences Honored

Tell us exactly how you want laundry done. We follow your instructions every single time, temperature, products, hanging vs. folding, sorted by family member. Your preferences become our process.

Complete Transparency

No hidden fees. No surprise charges. You’ll know the exact cost before we begin processing. Straightforward pricing and honest communication build trust.

Our Commitment to San Diego

We’re not just a business operating in San Diego, we’re part of this community. From the bustling downtown to the serene coastal areas, from family neighborhoods to luxury enclaves, we understand the diverse needs of our neighbors.

Local Employment

We proudly employ San Diego residents, contributing to our local economy and creating jobs in our community. Every team member receives training, competitive wages, and a supportive work environment.

Environmental Responsibility

San Diego’s coastal beauty is precious. We use eco-friendly cleaning products, energy-efficient processes, and sustainable practices to protect our environment. Freshly Folded means fresh air and clean water, too.

Community Support

We actively support local charities, community events, and neighborhood initiatives. From donation drives to event sponsorships, we believe in giving back to the community that supports us.

Our Guarantees to You

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100% Satisfaction Guarantee

If you’re not completely satisfied with our service, we’ll make it right or provide a full refund. No questions, no hassle. Your satisfaction is our priority.

On-Time Delivery Guarantee

We guarantee delivery within our promised timeframe. If we’re late, your next service is complimentary. We take our commitments seriously.

Transparent Pricing Guarantee

No hidden fees or surprise charges. You’ll know the exact cost before we begin processing your items. What we quote is what you pay.

Secure Service Guarantee

Fully insured and bonded for your peace of mind. Your garments are protected from pickup to delivery. Professional service means professional responsibility.

Our Facility & Equipment

Features

Commercial-Grade Equipment

We invest in professional Maytag and Speed Queen commercial washers and dryers, the same equipment used by hotels and hospitals. These machines deliver deeper cleaning and better results than home machines.

Ozone Sanitation System

Our advanced ozone system injects sanitizing ozone into wash water, killing 99.9% of bacteria and viruses without harsh chemicals. Hospital-grade cleaning that's safe for your family.

Eco-Friendly Operations

Energy-efficient equipment reduces our environmental footprint. High-efficiency washers use less water and energy while delivering superior cleaning results.

Climate-Controlled Facility

Our processing facility maintains proper temperature and humidity levels for optimal fabric care. Proper environmental controls prevent mildew, musty odors, and fabric damage.

Our Teams

Qualified Team Members

Pricing

Transparent & Affordable Laundry Service Pricing

Choose a cleaning plan that fits your needs. No hidden fees, just spotless results from our laundry service in San Diego.

Weekly Service

2.49

per pound

$49.99 minimum order

$5.99 Transportation charge

On-request Service

2.69

per pound

$49.99 minimum order

$5.99 Transportation charge

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Sorting Laundry to Be Washed and Dried at Freshly Folded

Serving San Diego County

North County

Cardiff by the Sea Carlsbad Del Mar Encinitas Escondido

North County

Fallbrook Leucadia Oceanside Poway Rancho Santa Fe

North County

San Marcos Solana Beach Vista

SOUTH COUNTY

Bonita Chula Vista Coronado Eastlake Imperial Beach National City

EAST COUNTY

Alpine El Cajon La Mesa Lakeside Lemon Grove Santee

EAST COUNTY

Ramona Spring Valley Rancho San Diego

SAN DIEGO COMMUNITIES

4-S Ranch Allied Gardens Bay Park Del Cerro Downtown Carmel Mountain Carmel Valley

SAN DIEGO COMMUNITIES

Clairemont College Area Hillcrest Kearney Mesa Kensington La Jolla

SAN DIEGO COMMUNITIES

Little Italy Mira Mesa Mission Beach Mission Hills Mission Valley North Park

SAN DIEGO COMMUNITIES

Ocean Beach Old Town Pacific Beach Point Loma Rancho Bernardo San Carlos

SAN DIEGO COMMUNITIES

San Diego Scripps Ranch Sorrento Valley South Park Tierrasanta University City

RIVERSIDE COUNTY

Temecula Murrieta Lake Elsinore

Trusted by Brands, Loved by Clients

Here at Freshly Folded, you and your needs are our top priority. We wouldn’t be here without you, so we want to be constantly evaluating and improving. We know there are lots of options when it comes to getting clean laundry, but we consider ourselves to be your best option.

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Frequently Asked Questions

Find answers to common questions about our next day laundry service, next day dry cleaning, and urgent pickup throughout San Diego County.

We provide emergency laundry service throughout San Diego County with next-day pickup and delivery. Perfect for urgent situations like water damage, last-minute events, or business emergencies.
Our next-day laundry pickup can be arranged within 2–4 hours of your call. We serve all areas including La Jolla, Rancho Santa Fe, El Cajon, and throughout San Diego County.
Absolutely! We offer urgent dry cleaning service in La Jolla with next-day completion for most garments. Call us for emergency stain removal and urgent garment care.
While we don’t operate 24/7, we offer extended hours for emergency laundry service. Call us as early as 6 AM or as late as 8 PM for urgent laundry needs in San Diego.
Yes! We specialize in last-minute laundry pickup throughout Rancho Santa Fe and surrounding areas. Perfect for urgent business trips and special events.
Certainly! Our rush laundry delivery service covers El Cajon with next-day completion. We understand urgent needs and prioritize emergency requests.
You just click on "Schedule a Pickup" and fill in your information. We will pick up your laundry when you request. We will text you when we are on our way and let you know that we picked it up if you are not home. Then we will return your laundry to you clean and ready to be put away.
No you don't. Just leave your laundry in a secure location and let us know where that is.
We offer service to most of the county Monday through Saturday, with NEXT DAY return. Saturday deliveries are returned on Mondays. We service Ramona on Thursdays and Alpine on Wednesdays with next day return.
We pick up to all incorporated areas of San Diego County and some of the smaller surrounding areas. When you create an account the software will let you know immediately if you are in our service area. Check our service locations for more details.
All Wash & Fold orders are returned the next day unless we pick up your clothes on Saturday then they are returned on Monday. We are also able to return pressed items the next day as well. Dry Cleaning is 5-7 days.
While we strive to keep pricing easy for the customer and all inclusive, there are a few things you should be aware of. Our service includes your choice of name brand detergents and softeners, completely customized orders, no charge to hang your items, including hangers, no charges for air drying your items. Most of our competitors have fees for each of these items.

Please note there is a $45 minimum per each order, and a $5 transportation fee and a $20 missed pickup fee.
Our standard is to process your clothes using Tide & Downey, WASH all clothing in COLD water, and DRY on MEDIUM heat. We HANG all collared shirts and women's blouses, zippered jackets/hoodies, dresses, and skirts. We FOLD all T-shirts, shorts, pants, and sweatshirts. Other detergent options: Gain, All Free & Clear, Ecos Lavender, and Purcell. Other Softener Options: Gain, Suavitel, Vinegar, Standard Bounce Dryer sheets, or Bounce Free & Clear Dryer Sheets.
Yes! We offer free customization for every order. You can specify detergent, fabric softener, wash temperature, drying preferences, and even folding instructions. We’ll process your clothes exactly how you like them.
Absolutely. We carefully sort lights, darks, and whites before washing. If you have specific separation requests (like delicates, towels, or baby clothing), just let us know in your preferences.
Yes. We provide hypoallergenic detergent and fragrance-free options at no additional cost. Just select “sensitive skin” in your preferences when scheduling pickup.
Our Wash & Fold service is priced per pound with a $49.99 minimum per order. We also offer flat-rate options for household items like comforters, blankets, and pillows. Dry Cleaning and Pressed items are priced per garment.
No, detergent, softener, dryer sheets, and air-drying requests are included at no additional cost. Unlike many competitors, we don’t nickel-and-dime for extras.
We understand things happen. However, if our driver arrives and no laundry is available without notice, a $20 missed pickup fee may apply.
Payment is handled securely online when you create your account. We accept major credit and debit cards. Charges are processed after your order is completed and weighed.
Yes! We handle bulky household items such as comforters, blankets, pillows, and mattress covers. These are billed at flat-rate pricing per item rather than per pound.
Yes, just let us know in your order notes or preferences. We can air dry or handle items requiring extra care at no additional cost.
Absolutely. We process sports uniforms, workwear, and specialty garments. We also provide professional pressing and dry cleaning services where needed.
We do our best to treat stains and heavily soiled garments, but results depend on the fabric and type of stain. Please note special requests in your order so our team can give extra attention.
Wash & Fold orders are typically returned the **next day**, except Saturday pickups which are delivered on Monday. Pressed items can also be returned next day, while Dry Cleaning usually takes 5–7 days.
Yes! You can schedule weekly or bi-weekly pickups to make laundry care completely hands-free. You’ll still get reminders and can reschedule if needed.
At this time we do not offer same-day service, but most orders are returned in just 24 hours. For urgent requests, please call us to check availability.
If your pickup falls on a major holiday, we’ll notify you and adjust to the next available service day. Deliveries are always resumed promptly after holidays.
Yes, we provide professional Dry Cleaning for suits, dresses, and delicate items. Standard turnaround is 5–7 days.
Definitely. We offer press-only service for shirts, slacks, blouses, and more. Just mark “press only” in your preferences when scheduling.
Yes. Light, medium, or heavy starch options are available for pressed shirts. Let us know your preference in your account settings.
We carefully process gowns, tuxedos, and other formal attire through Dry Cleaning. Please allow additional time for specialty garments.
No, you don’t. You can leave your laundry in a secure location and let us know where. We’ll confirm by text once it’s picked up.
Common drop spots include the front porch, back door, garage, or with a concierge. Just note your preference in your account.
If your building has a doorman, leave your bag with them. Otherwise, choose a safe pickup spot or meet the driver at the entrance.
Yes, pickups can be rescheduled through your online account or by contacting us directly, ideally at least 12 hours in advance.
Yes, we offer plant-based and hypoallergenic options like All Free & Clear, Ecos Lavender, and vinegar as a natural softener.
We recycle hangers, reuse garment bags, and minimize single-use plastics whenever possible. Customers can return hangers for reuse.
Absolutely. We use high-efficiency washers and dryers that conserve water and energy while maintaining excellent cleaning results.
Yes, we actively participate in eco-friendly programs and encourage customers to choose sustainable laundry practices.
Yes, we carefully process delicates such as silk, wool, lace, and cashmere using appropriate wash cycles and detergents.
Of course. Just mark the items in your account or place a note in the bag, and we’ll ensure they’re air-dried instead of machine-dried.
Yes, we pre-treat stains whenever possible. Please highlight any problem areas with a note or mark on your bag for best results.
We provide dry cleaning for garments that require it. Simply separate them into the dry-clean bag and we’ll handle the rest.
We accept all major credit and debit cards, as well as secure digital payments. Cash is not accepted for pickups or deliveries.
Your card is charged once your laundry has been cleaned, folded, and weighed. You’ll receive an itemized receipt by email.
Yes, promo codes can be applied during checkout in your account. Discounts will automatically reflect in your final invoice.
Yes, we offer subscription plans with discounted rates for regular users. Plans can be canceled or modified at any time.
We currently serve San Diego and surrounding neighborhoods. Enter your zip code in our service checker to confirm coverage.
Not yet, we are focused on select regions to provide the highest quality. Expansion to new cities is in progress.
If your area isn’t covered, you can join our waitlist. We’ll notify you as soon as we expand service to your zip code.
Yes, we offer commercial laundry solutions for offices, gyms, salons, and more with flexible scheduling and bulk pricing.
You can reach us via phone at (619) 586-5755, text us at (619) 389-3206, or email hello@freshlyfolded.com.
Our team is available Monday–Friday 7 AM – 5 PM, and Saturday 8 AM – 12 PM. We are closed on Sundays and major holidays.
Absolutely. If you are not satisfied with our service, we’ll reprocess your laundry at no additional cost or issue a credit.
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